Extra Innings Franchise Support
Extra Innings provides each new team member with a proven system and support for establishing a successful baseball/softball center franchise. We also work closely with each and every team member to continue assisting them as their business grows.
Extra Innings Pre-Opening Support
- The Extra Innings franchise opportunity is listed on the SBA Franchise Registry*. This means that qualified applicants receive an expedited review/approval process for their SBA loan applications.
- Facility selection and design assistance. Our Vice President of Franchise Development will personally guide you through the facility selection, lease approval and design processes.
- Assistance with pre-opening administrative functions such as accounting, finance, inventory control and insurance.
- Interactive guide, including task timeline for opening.
- Immediate access and training on “The Clubhouse,” our company wide intranet training and communication site. Here you will be able to tap into the knowledge and experience of the entire Extra Innings team, including all other franchisees and managers 24 hours a day, 7 days a week.
- Comprehensive pre-opening training program at our franchise headquarters in Middleton, MA. This training covers all aspects of the business provided by the EIFC team. Others involved in the training include approved vendors, distributors, advertising and PR professionals and many, many more.
- On-site pre-opening training and assistance provided at your facility prior to opening. A senior member of the EIFC Team will provide you and your staff with comprehensive daily training and guidance including important topics such as sales techniques, banking and other record keeping procedures, POS and Pro Shop training, customer relations and other marketing strategies just days before you open your doors.
Extra Innings Ongoing Support
- Continued access to the “The Clubhouse,” our company wide intranet training and communication site. Franchisees are able to tap into the knowledge and experience of the entire Extra Innings team, including all other franchisees and managers 24 hours a day, 7 days a week.
- Comprehensive e-mail marketing system which promotes your facility’s programs and special events. You benefit from our proven strategy developed and executed by advertising and internet professionals.
- Individual website and ecommerce developed, maintained and optimized by contracted website professionals.
- Continued marketing and public relations development provided by a contracted professional communications firm. These companies provide nationally recognized products and equipment for you to sell in your Pro Shop or use in your facility.
- The Extra Innings buying power enables you access to the Extra Innings approved vendors and distributors. This access includes unprecedented pricing and distribution programs made available to each franchisee on the Extra Innings team. These companies provide nationally recognized products and equipment for you to sell in your Pro Shop or use in your facility. These companies provide nationally recognized products and equipment for you to sell in your Pro Shop and use in your facility.
- A complete and comprehensive "Buyers Guide" which simplifies the purchasing of product for Pro Shop stock or special league and team sales.
- Approved vendor and distributor web training forums hosted on the "The Clubhouse". This training includes representatives from the nation's top baseball and softball manufacturers. Each one of these forums is designed to educate your employees about the exciting product they will be selling in your Pro Shop.
- Assistance and analysis with ongoing administrative functions such as accounting, finance, inventory control, and insurance.
- Continued performance analysis including a sales benchmarking module. By using this module, your performance can be compared historically to other team members. This benchmarking module gives you a competitive advantage when trying to recognize potential problems or areas that need improvement.
- Continued in facility reviews and training. A senior member of the EIFC team will make routine visits to your facility to continually train and observe your employees and programs in action. These visits result in a report to you with suggestions on how to improve your facility’s performance.
- An annual owners meeting and trade show that consists of continued education programs, hands-on training techniques, executive roundtables, annual buyers guide review, vendor and distributor booths, social events and special guests. This meeting is the highlight of the year with a unique combination of business education, product review and social interaction with other team members.
- Access to the Franchise Advisory Council. This group of elected franchise owners reports concerns and suggestions to the franchise management team and founders. We encourage this open communication and have implemented numerous programs suggested by the FAC.
*Listing on the SBA Registry means that the franchise agreement does not impose unacceptable control provisions on a franchisee (which could result in affiliation with a franchisor). The lender and/or SBA must still consider and evaluate, with respect to each application for SBA financing, factors such as general eligibility, creditworthiness, conflicts of interest, character, use of proceeds and discrimination. |